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URGENT - SAVE WATER

With well below average rainfall - April was the driest since 2010 - and warm weather, the demand for water has increased significantly in recent weeks.  Water may appear to be readily available but the reality is that our aquifers are not being replenished at the rate needed to keep up with demand.

Although we have the powers to restrict the use of water including a hosepipe ban and a ban on filling swimming pools as well as powers to restrict water use by commercial customers we want to avoid having to use them. If all consumers make a genuine effort to use water responsibly these restrictions will not be necessary.

We have written to your parish council chairmen explaining the situation and have asked them to pass on the message.  We have posted similar notices in public places giving guidance on everyday ways in which water can be saved.

Using water responsibly may save you a major inconvenience. Please help us to help you.

Click here to see and download the notice.

Water Charges 2017 - 2018

The company has notified OFWAT the water industry's economic regulator and consulted with the Consumer Council for Water prior to publishing its water charges covering the year commencing 1st April 2017. There will be both increases and reductions in average bills.  The changes are summarised as follows:
 
Consumers whose charges are based on the Rateable Value of their property: The average bill will rise from  £240.61 to £249.48 an increase of 3.68%%
 
Consumers with metered supplies: The average bill will reduce from 176.66 to £168.89 a decrease of 4.39%.  
 
A more detailed explanation of the charges for 2017-18 can be found by clicking on the 'Water Charges' tab on the left of the page. 
 
Those consumers who have any questions about the new charges or would like to consider changing to a metered supply should contact the Estate Office for advice. Click on the 'Contact us' tab. 

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